The satisfaction level of student with academic services and student affairs such as student organizations, welfare, accommodation, etc. is measured at the University and the Faculty of Engineering (combination of study programs) level. The aspects that were surveyed were:
a. Tangibles
b. Reliability
c. Responsiveness
d. Assurances
e. Empathy
f. Information System
A. Satisfaction for Academic Services
Academic satisfaction survey was conducted for the Faculty level. The results of the satisfaction survey for each year can be seen at the following links:
| No. | Level of Survey | Year | Survey Result |
| 1 | Faculty of Engineering | 2014 | download |
| 2 | Faculty of Engineering | 2015 | download |
| 3 | Faculty of Engineering | 2016 | download |
| 4 | Faculty of Engineering | 2017 | download |
| 5 | Faculty of Engineering | 2018 | download |
| 6 | Faculty of Engineering | 2019 | download |
B. Stasfication for Student Service
B.1. Satisfaction Survey for UNP
| 1 | University | 2017 | download |
| 2 | University | 2018 | download |
| 3 | University | 2019 | download |
B.2. Satisfaction Survey for Faculty of Engineering
| No. | Level of Survey | Year | Survey Result |
| 1 | Faculty of Engineering | 2014 | download |
| 2 | Faculty of Engineering | 2015 | download |
| 3 | Faculty of Engineering | 2016 | download |
| 4 | Faculty of Engineering | 2017 | download |
| 5 | Faculty of Engineering | 2018 | download |
| 6 | Faculty of Engineering | 2019 | download |
Summary of survey result for the Staff and Student Satisfaction can be seen here.
Tracer study for graduate competency level, download here.
